Frequently Asked Questions
Can my sign rust?
The short answer is no. Our signs are weather resistant, rust proof and high quality with a 10 year or longer lifetime.
How do I clean my sign?
You only need 3 items – Warm water, Sunlight liquid and a clean cloth.
What is Aluminium Composite?
Aluminium Composite is a composite sheet comprising a skin of two aluminum sheets sandwiching a polyethylene / modified mineral core, produced in a continuous and integrated co-extrusion process. Aluminium Composite have varied uses, which range from exterior and interior signs to decorative uses.
When will my order ship?
Our production lead-time ranges from 3 to 10 working days.
When will my products arrive?
All orders will be delivered by The Courier Guy within 1-3 working days from dispatch. You can easily track your order here by using your Komposite order number as the waybill number.
What payment methods do you accept?
We're powered by Payfast and accept Visa, MasterCard, EFT, OZOW, Pay Flex & Snapscan. Payments are Secured with Payfast's Payment Gateway.
When it comes to purchasing anything online, the security question towers above everything else. Our store’s overall cyber security and particularly the billing process security is something we do not take lightly. All of your shopping here will be a fun and safe experience. If you have any difficulties in the checkout process, you can always address our customer support department with your billing questions.
How much does shipping cost?
We ship all our orders with The Courier Guy and our shipping prices carries a flat fee of R120 nationwide for all orders under R1000. Free shipping on all orders over R1000.
How do I track my shipment?
You can track your order on The Courier Guy’s website by using your Komposite order number as the waybill number. Click here to track your order.
What are Standoff Fixings?
Stand-off fixings are used to space your sign about 10mm from the wall, we always recommend using stand-offs for a better finish.
Do you provide custom house number designs?
Yes, we provide both custom and off the shelf house number designs to suit your needs and your pocket.
Do you provide custom designs for laser cut screens & decorative screens?
Yes, we provide both custom and off the shelf designs for laser cut decorative screens to help ensure your exterior screens complement and enhance your outdoor style.
Do you have a catalogue of house numbers and decorative screens?
Yes, simply explore our shop to discover all our house numbers, decorative screens, outdoor and household aluminium composite products available.
Are laser cut aluminium composite house numbers and outdoor screens affordable?
Yes! We’re all about efficiency, and do our best to deliver an affordable, yet stylish design solution for your home that covers everything from street numbers to household and outdoor products.
